If you have a question about our products or your policy you may find the answer within our: FAQ (Frequently Asked Questions).

General Queries and Sales

For general sales and query information:

Email Us

Or you can contact us by:

Phone: 0207 183 6082

From 09:00am to 17:30pm (Mon-Fri)



Policy Holders

If you need to discuss or amend your policy:

Email Us

Or you can contact us by:

Phone: 0207 183 6082

From 09:00am to 17:30pm (Mon-Fri)



Claims

To discuss an existing insurance claim:

Email Us

Or you can contact us by:

Phone: 0330 880 1741

From 09:00am to 17:30pm (Mon-Fri)



Other Enquiries

We endeavour to respond to all written queries within five working days.

You can write to us at:

Trusted Insurances
Suite 2209-2217 Eurotowers
Europort Road
Gibraltar

Email: gadget.sales@trustedinsurances.com

Complaints

We always aim to provide a great service, but if you have any complaint, please write to:

The Complaints Manager

Trusted Insurances
Suite 2209-2217 Eurotowers
Europort Road
Gibraltar

Email: complaints@trustedinsurances.com

Complaints about Claims

Any enquiry about a claim in the first instance should be addressed in writing to:

The Claims Manager

Taurus Insurance Services Limited
Suite 2209-2217 Eurotowers
Europort Road
Gibraltar

Email: claimscomplaints@trustedinsurances.com

Trusted Insurances™ is a trading name of Taurus Insurance Services Limited, an insurance intermediary licenced and authorised in Gibraltar by the Financial Services Commission under Licence Number FSC00757B and authorised by the Financial Conduct Authority in the UK under registration number 444830. The insurance is underwritten by AmTrust Europe Limited, whose registered office is at Market Square House, St James’s Street, Nottingham, NG1 6FG, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial services register number 202189. These details can be checked on the Financial Services Register by visiting www.fca.org.uk or by contacting the Financial Conduct Authority on 0800 111 6768.

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