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Unlimited number of claims

The number of claims you can make is unlimited, there are no limits on the number of accidental damage OR theft OR loss claims in any one year unlike many of our competitors who hide this in the small print.

93% of all claims approved

Our policies provide true peace of mind should something unfortunate happen and you need to claim. To back this up, unlike many of our competitors we publish our claim percentages online and last year we approved over 93% of all claims that were fully completed and assessed.

Highly skilled engineers

Our expert engineers are continuously trained on repairing all the latest technology to ensure that your gadgets are returned to you looking and functioning as you would expect. We also only use high quality carefully sourced replacement parts.

12 month warranty on replacements

As such all our replacements are backed by a 12 month warranty and if you are not happy with the quality of any repair or replacement phone we will swap it for another free of charge.

Free collect and return on laptops

We do not charge for UK return postage costs on any device (although you will need to pay the cost of sending the device to us). On laptops and MacBooks we offer a FREE collect and return to your door step via our specialised courier service to ensure your laptop is safe and secure.

Repairs at Apple Genius Bars

Provided you have got your claim authorised by us first, then if more convenient you can choose to get your device repaired at an Apple Genius bar and we will then reimburse you the cost.

Trusted Insurances™ is a trading name of Taurus Insurance Services Limited, www.taurus.gi, which is an insurance intermediary licenced and authorised in Gibraltar by the Financial Services Commission under Permission Number 5566 and authorised to passport general insurance intermediary services into the UK. We are registered with the Financial Conduct Authority in the UK under registration number 444830. The insurance is underwritten by ERGO TIS on behalf of Great Lakes Insurance SE (GLISE). Great Lakes Insurance SE is a German insurance company with its headquarters at Königinstrasse 107, 80802 Munich. UK Branch office: 10 Fenchurch Avenue, London, EC3M 5BN, company number SE000083. Great Lakes Insurance SE, UK Branch, is authorised and regulated by Bundesanstalt für Finanzdienstleistungsaufsicht. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. ERGO TIS is registered in the UK, company number 11091555. Registered office: 10 Fenchurch Avenue, London, EC3M 5BN. Authorised and regulated by the Financial Conduct Authority, register number 805870.

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