How to make a claim on your insurance policy.
Please ensure that you have your policy number and the full circumstances as they will be required to process your insurance claim.
For medical emergency, medical related expenses, repatriation and evacuation claims
If you are abroad and you require medical assistance please call: +44 (0) 330 678 3032
For all Travel claims (except under section 7 – Gadget)
Tel: 0330 678 3032
Online: https://uk.claims.axa.travel
For Gadget claims
Tel: 0330 053 4261